Terms of Service

1.1 Parties Identified

These Terms of Service ("Terms") constitute a legally binding agreement between Shanghai iMask Bio-tech Co., Ltd. (hereinafter "iMask," "we," "us," or "the Company"), registered in Shanghai, People's Republic of China, and any individual, company, or legal entity (hereinafter "User," "Client," or "you") who accesses the website facialmasksheet.com or engages in any commercial relationship with iMask.

1.2 Scope of Application

These Terms apply to all users of facialmasksheet.com, including but not limited to: prospective clients browsing product information, B2B clients submitting inquiries or sample requests, OEM/ODM partners entering into manufacturing agreements, and procurement agents or sourcing intermediaries acting on behalf of brands.

1.3 Acceptance of Terms

By accessing this website or initiating any commercial inquiry, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to any provision herein, you must immediately cease use of this website and refrain from entering into any commercial engagement with iMask.

1.4 Amendments

iMask reserves the right to modify these Terms at any time without prior notice. The updated version will be published on this page with a revised effective date. Continued use of the website or ongoing commercial cooperation following any amendment constitutes acceptance of the revised Terms.

1.5 B2B Service Scope

All products and services offered by iMask are intended exclusively for business-to-business (B2B) transactions. iMask does not sell products to individual end consumers through this website. Minimum order quantities (MOQs) apply to all product categories.

2.1 Permitted Use

You are granted a limited, non-exclusive, non-transferable license to access and use facialmasksheet.com solely for the purpose of evaluating iMask's products and services for legitimate B2B procurement purposes. All other uses require prior written authorization from iMask.

2.2 Prohibited Activities

Users are strictly prohibited from engaging in the following activities on or through this website:

• Copying, reproducing, distributing, or commercially exploiting any content, images, technical specifications, or documentation without written consent
• Submitting false, misleading, or fraudulent information in inquiry forms or business communications
• Attempting to gain unauthorized access to any systems, databases, or restricted areas of this website
• Deploying automated scraping tools, bots, or crawlers to collect product data, pricing, or technical information
• Engaging in any activity that disrupts, damages, or impairs the functionality or security of this website
• Impersonating iMask, its employees, or any other party in communications

2.3 Information Accuracy

While iMask endeavors to keep all website content accurate and current, product specifications, certifications, MOQs, and pricing information displayed on this website are for reference purposes only. Final specifications are confirmed through official order documentation. iMask does not warrant that website content is free of errors or omissions.

2.4 Third-Party Links

This website may contain links to third-party websites for reference purposes. iMask has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. Inclusion of any link does not imply endorsement by iMask.

2.5 Cookies and Data Collection

This website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. By continuing to use this website, you consent to the use of cookies in accordance with our Privacy Policy. Business contact information submitted through inquiry forms will be used solely for commercial communication purposes.

3.1 OEM/ODM Engagement

All OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) cooperation is subject to the execution of a separate, signed Manufacturing & Supply Agreement between iMask and the Client. No production shall commence until both parties have agreed upon and signed the relevant commercial documentation, including product specifications, pricing, MOQs, and delivery schedules.

3.2 Sample Policy

Standard samples may be provided for evaluation purposes. Sample fees and courier charges are determined on a case-by-case basis and communicated to the Client prior to dispatch. Sample specifications are for reference only and may differ from mass production output unless otherwise agreed in writing. Approval of samples by the Client constitutes confirmation of the product specification for production.

3.3 Customization Responsibilities

When the Client requests customized products (including but not limited to custom substrate weights, shapes, blends, or packaging), the Client is solely responsible for ensuring that the requested specifications comply with applicable laws and regulations in the destination market. iMask shall not be liable for regulatory non-compliance arising from Client-defined specifications.

3.4 Client Obligations

In any cooperative relationship, the Client agrees to:

• Provide accurate and complete business information, including company registration details and authorized representative information
• Respond promptly to requests for product specification confirmation, artwork approval, and payment
• Ensure that any third-party intellectual property (logos, trademarks, artwork) submitted for use in customization is legally authorized for such use
• Comply with all applicable import, export, customs, and regulatory requirements in the Client's jurisdiction

3.5 iMask Obligations

iMask commits to the following in all cooperative engagements:

• Manufacture products in accordance with confirmed specifications and applicable quality standards
• Maintain valid certifications including ISO 22716, OEKO-TEX® STANDARD 100, FSC, and Vegan Certified throughout the supply relationship
• Provide timely communication regarding production status, potential delays, and quality deviations
• Maintain the confidentiality of Client-provided formulations, artwork, and proprietary specifications

3.6 Non-Exclusivity

Unless a separate written exclusivity agreement is executed, iMask retains the right to manufacture similar or identical product types for other clients. Exclusivity arrangements, if agreed, are limited to the specific scope, territory, and duration defined in the written agreement.

4.1 Order Confirmation

An order is considered binding only upon issuance of a written Purchase Order (PO) by the Client and written acknowledgment (Order Confirmation) by iMask. Verbal agreements, emails, or website inquiries alone do not constitute a binding order. iMask reserves the right to decline any order at its sole discretion prior to issuance of an Order Confirmation.

4.2 Minimum Order Quantities (MOQ)

All products are subject to minimum order quantities. MOQs vary by product type, substrate specification, and customization requirements. Standard MOQs are communicated during the quotation stage. iMask reserves the right to adjust MOQs based on production scheduling and material availability. Orders below MOQ may be accommodated at iMask's discretion and may incur additional charges.

4.3 Pricing and Quotation

All prices are quoted in United States Dollars (USD) unless otherwise agreed in writing. Quoted prices are valid for thirty (30) days from the date of issuance unless stated otherwise. Prices are subject to change based on raw material costs, currency fluctuations, and order volume adjustments. iMask is not bound by pricing errors or typographical mistakes on the website.

4.4 Payment Terms

Standard payment terms require a deposit of thirty percent (30%) of the total order value upon Order Confirmation, with the remaining seventy percent (70%) payable prior to shipment, unless alternative arrangements are agreed in writing. iMask accepts payment via Telegraphic Transfer (T/T), Letter of Credit (L/C), or other methods mutually agreed upon. All bank charges are the responsibility of the Client.

4.5 Production Lead Time

Estimated production lead times are provided at the quotation stage and are subject to confirmation upon Order Placement. Lead times commence from the date of deposit receipt and specification finalization (including artwork approval for customized orders). iMask shall not be liable for delays caused by Client-side delays in specification confirmation, artwork approval, or payment.

4.6 Shipping and Delivery

Unless otherwise agreed, delivery terms are EXW (Ex Works) Taizhou/Shanghai, China, per Incoterms 2020. The Client is responsible for arranging freight, insurance, customs clearance, and all associated costs from iMask's facility. iMask may assist with freight arrangements upon request, at the Client's cost and risk. Risk of loss or damage transfers to the Client upon handover to the carrier.

4.7 Quality Inspection

iMask conducts internal quality control inspections in accordance with ISO 22716 GMP standards. The Client may arrange third-party pre-shipment inspections at their own cost with prior written notice to iMask. Any quality claims must be submitted in writing within fourteen (14) calendar days of the Client's receipt of goods, accompanied by photographic evidence and a detailed description of the alleged defect.

4.8 Order Cancellation and Modifications

Once an Order Confirmation is issued and the deposit received, cancellations or material modifications to the order are subject to iMask's written approval. Cancellation of a confirmed order may result in forfeiture of the deposit and reimbursement of any material and tooling costs incurred. Modifications to specifications after production commencement may result in additional charges and revised lead times.

4.9 Auxiliary Sourcing Support

iMask may assist Clients in sourcing third-party packaging components (including sachets, color boxes, and jars) as a value-added service. Such sourcing assistance is provided on a best-effort basis. iMask acts as a facilitator and is not the manufacturer of these components. Quality, compliance, and liability for third-party sourced items are subject to the respective supplier's terms.

5.1 iMask's Intellectual Property

All content on facialmasksheet.com, including but not limited to text, images, product photographs, technical specifications, R&D data, substrate formulations, manufacturing processes, and the iMask brand identity, is the exclusive intellectual property of Shanghai iMask Bio-tech Co., Ltd. or its licensors. All rights are reserved. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

5.2 Client's Intellectual Property

Any artwork, trademarks, logos, formulations, or design files provided by the Client for customization purposes remain the exclusive property of the Client. The Client grants iMask a limited, non-exclusive license to use such materials solely for the purpose of fulfilling the specific order. iMask shall not use Client IP for any other purpose without express written consent.

5.3 ODM Product Ownership

Products developed by iMask's R&D team under an ODM arrangement remain the intellectual property of iMask unless a written agreement explicitly transfers ownership to the Client. Exclusive use rights for ODM designs may be granted to a Client for a defined territory and period, subject to a separate written exclusivity agreement and associated fees.

5.4 Infringement Indemnification

The Client shall indemnify and hold harmless iMask from any claims, damages, losses, or legal costs arising from the Client's provision of infringing intellectual property for use in manufacturing. iMask reserves the right to suspend production if there is a reasonable basis to believe that Client-provided materials infringe on third-party intellectual property rights.

6.1 Definition of Confidential Information

"Confidential Information" means any non-public information disclosed by either party in connection with the commercial relationship, including but not limited to: product specifications, pricing, formulations, substrate R&D data, business strategies, client lists, financial terms, and manufacturing processes.

6.2 Mutual Confidentiality

Both parties agree to maintain the confidentiality of the other party's Confidential Information and to use such information solely for the purposes of the commercial relationship. Neither party shall disclose Confidential Information to any third party without the prior written consent of the disclosing party, except as required by applicable law or court order.

6.3 Duration

Confidentiality obligations shall survive the termination or expiration of the commercial relationship for a period of three (3) years, unless a separate Non-Disclosure Agreement (NDA) specifies a different duration.

6.4 NDA Arrangements

For sensitive product development projects or long-term partnerships, iMask encourages the execution of a formal Non-Disclosure Agreement prior to the exchange of detailed technical or commercial information. iMask's standard NDA template is available upon request.

7.1 Product Liability

iMask warrants that products manufactured and delivered conform to the confirmed written specifications at the time of shipment. iMask's liability for defective products is limited to, at iMask's election: (a) replacement of the defective goods, (b) credit toward future orders, or (c) a partial refund proportional to the defective quantity. iMask shall not be liable for defects arising from Client-specified formulations, improper storage, misuse, or unauthorized modification of products.

7.2 Limitation of Liability

To the maximum extent permitted by applicable law, iMask's total aggregate liability to the Client for any claim arising out of or related to these Terms or any commercial transaction shall not exceed the total value of the specific order giving rise to the claim. iMask shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profit, loss of business, or reputational damage, even if iMask has been advised of the possibility of such damages.

7.3 Regulatory Compliance Liability

iMask ensures that products conform to Chinese manufacturing standards and the certifications held by iMask. The Client is solely responsible for verifying that products comply with the regulatory requirements of the destination country or market, including but not limited to cosmetic regulations, labeling laws, import restrictions, and safety standards. iMask shall not be liable for regulatory non-compliance in the Client's jurisdiction.

7.4 Force Majeure

Neither party shall be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemics, government actions, war, civil unrest, strikes, supply chain disruptions, or transportation failures ("Force Majeure Events"). The affected party must notify the other party in writing within seven (7) business days of the onset of such an event. If a Force Majeure Event continues for more than sixty (60) days, either party may terminate the affected order upon written notice without further liability.

7.5 Website Disclaimer

This website and all content therein are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. iMask makes no warranty that the website will be uninterrupted, error-free, or free of viruses or harmful components. iMask disclaims all liability for any damages resulting from the use of or inability to use this website.

7.6 Indemnification by Client

The Client agrees to indemnify, defend, and hold harmless iMask and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) the Client's breach of these Terms, (b) the Client's violation of any applicable law or regulation, (c) the Client's use of products in an unauthorized or negligent manner, or (d) any third-party intellectual property infringement resulting from Client-provided materials.

8.1 Governing Law

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to conflict of law principles.

8.2 Dispute Resolution Process

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or any commercial transaction, the parties agree to first attempt resolution through good-faith negotiation for a period of thirty (30) calendar days from the date one party notifies the other in writing of the dispute.

8.3 Arbitration

If the dispute cannot be resolved through negotiation within the specified period, it shall be submitted to binding arbitration administered by the China International Economic and Trade Arbitration Commission (CIETAC) in Shanghai, in accordance with its arbitration rules then in effect. The arbitration shall be conducted in Chinese, and the arbitral award shall be final and binding upon both parties.

8.4 Jurisdiction

For matters not subject to arbitration, the parties consent to the exclusive jurisdiction of the competent courts located in Shanghai, People's Republic of China.

8.5 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms shall continue in full force and effect.

8.6 Entire Agreement

These Terms, together with any signed Manufacturing & Supply Agreements, Order Confirmations, and NDAs, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior negotiations, representations, warranties, and understandings of the parties.