How Customization Works
From your first inquiry to finished goods -- a straightforward 4-step process designed to keep things clear, fast, and worry-free.
Requirements Consultation
Tell us your product goals -- substrate type, weight, shape, certifications needed, and target quantity. Our team responds within 24 hours with tailored recommendations.
- Free consultation, no commitment required
- Material & spec guidance from R&D team
- Quotation provided after brief
Sampling
We produce physical samples based on your confirmed specs. You can evaluate softness, weight, absorption, and fit before any production commitment.
- Samples shipped within 7-10 business days
- Multiple material options available
- Revisions supported until you're satisfied
Confirmation
Once samples are approved, we finalize all specs, packaging details, and delivery terms. A formal order agreement is signed before production begins.
- Specs locked in writing -- no surprises
- Packaging & labeling finalized
- Lead time & payment terms agreed
Mass Production
Production runs in our ISO 22716-certified, Class 100,000 cleanroom facility. Quality checks are performed at every stage, with shipment tracking provided.
- In-process QC at every production stage
- Pre-shipment inspection report available
- On-time delivery to 46+ countries
No Hidden Costs
All pricing is confirmed before production. What you approve is what you pay.
Everything in Writing
Specs, timelines, and terms are documented and agreed upon before we start.
Proven Track Record
15+ years serving beauty brands across 46 countries with consistent quality.
Ready to start your custom order? Our team is available to guide you through every step.